@misc{Anis_Azilah_Improving,
 author={Anis, Azilah and Islam, Rafikul},
 howpublished={online},
 publisher={Publishing House of the University of Economics in Katowice},
 language={eng},
 title={Improving teaching efficiency: an application of QFD and AHP},
 type={czasopismo},
 keywords={Quality Function Deployment, Quality in higher education, ranking},
}